24/7 helpdesk
Phone, email and chat support for your staff, any hour of the day.
The support desk of Inputiv
Someone picks up when your tech stops working.
Remote helpdesk, device management and on-call IT support for small and mid-sized teams. Real engineers, answer times under 15 minutes, one monthly price per user.
Today's tickets
- Printer offline, 2nd floorResolved
- New laptop for PriyaIn progress
- Outlook password resetResolved
- VPN slow from homeAssigned
What Inputiv Tech Support does
IT helpdesk & remote support. Every service below can be taken on its own or combined into one plan.
Device management
Laptops and phones set up, patched, encrypted and tracked from one console.
Microsoft 365 & Google Workspace
Accounts, licences, mailboxes and permissions handled for you.
Network support
Wi-Fi, firewalls and VPNs monitored, with fixes before users notice.
Backup & recovery
Daily backups of devices and cloud data with tested restores.
Onboarding & offboarding
New hires ready on day one; leavers' access removed the same hour.
How it works
A clear, four-step process so you always know what happens next and when.
Audit
We map your devices, accounts and pain points.
Onboard
Your team gets one number and one portal.
Support
Tickets answered and tracked to resolution.
Report
A monthly summary of what was fixed and why.
Who we work with
Built for teams that want dependable results without managing another vendor closely.
Offices of 5 to 250ClinicsAccounting firmsSchoolsRetail chains
<15 minfirst response
97%resolved on first contact
24/7coverage
Ready when you are.
Tell us a little about your business and we'll reply within one working day with next steps.